Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
When you download and use our mobile applications for children, we don’t require you to provide any information and we don’t collect any information about you or your device, except we collect:
(i) non-personal information about the duration the mobile application is used and how it is used, such as the screens viewed and actions taken within the mobile applications, which is used solely to enhance and improve our applications; and
(ii) email addresses of parents who wish to receive our newsletter, with those email addresses used solely to send the newsletter.
When you use our mobile applications designed for adults and elect to utilize the social features of those applications, you may elect to provide us with your email address and other information only as permitted by you. We don’t store, share or disclose any of that information, other than email addresses which are used only to send you our newsletter as described below, and any other information is used solely to provide the features within those applications.
To Receive Our Newsletter, We Need Your Email Address
We provide a free, optional newsletter that parents can elect to receive by submitting a request on our website at www.bigcityanimals.com or by providing an email address through parent-specific portions of our mobile applications. Our collection of email addresses is only for the purpose of sending newsletters to parents and, to the extent such email address collection is governed by COPPA, such collection is made under Section 312.4(c)(3) of the COPPA rules effective July 1, 2013, which require that we notify you that:
(i) we are collecting the email address for the sole purpose of sending the newsletters;
(ii) we use the email address solely for that purpose and the email address is not combined with any other information; and
(iii) you may opt out of receiving the newsletter at any time by unsubscribing.
Our newsletter is provided through our third party service providers, so we share your email address with them for the sole purpose of fulfilling newsletter subscriptions.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. We utilize Google Analytics to collect this data.
Compliance with the Children’s Online Privacy Protection Act
Our website and mobile applications comply with the Children’s Online Privacy Protection Act (“COPPA”). We don’t knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
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Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We use your email address only for the purpose of sending the newsletter to you. We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. We don’t rent, sell or share your email address unless we have your express consent and in the following circumstances:
(i) We share your email address with our newsletter provider to deliver our newsletter to you. You may opt out of newsletter at any time by unsubscribing
(ii) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
(iii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and mobile applications, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013. For email addresses not subject to COPPA, such as email addresses collected through our mobile applications designed for adults, we may share those email addresses on a confidential basis in connection with BCA financing or investment, merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction involving our company or proceeding that involves the transfer of the information described in this Policy.
Minors and Purchases
Minors should sign up and interact with Big City Animals’ website and subsequent services, or download one of our mobile applications, under adult supervision and are urged not to share any personal information. We are not responsible for any offered purchases (in-app if available for specific apps as denoted in release notes for each published app) or website purchases minors make with an adult’s credit card.
Third party websites
We do not have external links to third parties within our apps. We may provide links and/or connections to third-party web sites or services from our website. We are not responsible for the privacy practices or content of these third-party sites. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.